|Photo/ Graphic Revisions||Included Preferential Revisions||Factual Errors Fixed?||Cost Of Further Revisions|
|Silver or Gold Photo Package||1 Round||Yes||$25 Per Image|
|Platinum Photo Package||3 Rounds||Yes||$25 Per Image|
|A+ Content EBC||1 Round||Yes||$25 Per Image|
|Amazon Storefront||3 Rounds||Yes||$25 Per Image|
|Copywriting Revisions||Included Preferential Revisions||Factual Errors Fixed?||Cost Of Further Revisions|
|Full Listing Copywriting||Yes||$15 per individual item|
|Video Revisions (all packages)||Yes||$100 per round|
Kenji ROI Photo & A+ Content EBC Revision Policy
The way we present your product comes from a lot of research and 5+ years of Amazon experience. That said, we’re still human and sometimes make mistakes. So for any factual errors, (e.g. we put in the wrong measurements or missed a specific request from your intake form) we make those changes free-of-charge.
However, for all other preferential changes ranging from graphic style to stock image swaps, we charge a revision fee per image of $25 AFTER the (1st round: Gold & Silver packages or A+ Content EBC / 3 rounds: Platinum package) of changes.
And any requests requiring a re-shoot is subject to additional photography, model, or location fees on an as needed basis.
We ask that by working with Kenji ROI you trust our expertise in Amazon listing optimization, and understand that in order to deliver a high standard at a reasonable price we need to limit revisions. We hope you understand. (if you’d like an intro to a designer who can offer further unlimited revisions on an hourly basis, let us know).
Revisions Request Procedure
For Any Photo or A+ Content Projects
For any questions or revision requests for you delivery, please do so within the delivered PDF document. *Please add comments to the PDF, not in email to avoid miscommunication. We've found this to get the job done faster with less back & forth.
- Open the PDF for your project from your "Files" tab on left sidebar of clients.kenjiroi.com & scroll to the area you have a comment/ revision request about.
- Hover your mouse over the top of the PDF, then click the "+ Add a Comment" button
- Click and drag to highlight the exact area of image or text related to your request.
- Write your comment notes.
- Your comments are now marked & easily understood by our team and we will action them!
Kenji ROI Copywriting Revision Policy
For any factual errors, or requests you included in your intake form that we missed, we take full responsibility & fix them.
For any preferential revisions including items not specified in the original intake form, we include up to 10 individual revisions (not 10 rounds of revisions).
Any revisions beyond this will be charged at the rate of $15 per individual item.
Full Listing Copywriting Revision Procedure
Kenji ROI Video Revision Policy
Any video retake requests or new shot requests that were not outlined in your filled out intake form (sent immediately upon order) are not be included in the initial fee and will be charged on a cost plus basis.
We recommend being as thorough and specific as possible when filling out your form if you have specific shots/ vision in mind. Otherwise, our experts will craft the video based on their own research & provided info, & you are trusting our expertise in crafting the video.
Small Video Edits:
For small, fast edits, we include 1 round of revision requests, but they must not require a re-shoot of additional video footage. Additional rounds of edits are to be charged out at the rate of $100 per round.