For all photography & video work we will need a product sample to shoot. For any other work that doesn't require photos or video, we do not need your product shipped to us.


Please send 2 units in case 1 has minor defects. (not required but recommended)


Sample Shipping Requirements

We receive many products & since often client and sender names won't match we have a few things to help reduce the possibility of shipping issues.


1. Inside Your Package, Please include a piece of paper (printed or written) in the package that includes:

  1. The name used on your Kenji ROI account
  2. Any of Your Order #'s within the Kenji ROI Dashboard. 

2. Include Your Name in the "To" field in Our Shipping Address:
Since #1 cannot be done in some cases, please also add your name following "Kenji ROI" in the "to" field.

Example: If your name is John Smith

Kenji ROI - John Smith

319 W Hastings St #400

Vancouver, BC

V6B 1H6

+1-323-342-5757




Shipping Option 1 - Ship Direct 

(best option)

Ship to us directly from you or your manufacturer by express mail.

The easiest is UPS - https://www.ups.com/ship, but if shipping from China, ask your manufacturer to use their express account as it's often cheaper.


Use the actual price per unit with your manufacturer, not the full retail price of the items (should be under $15). This is common practice & legal for cross border shipments that are pre-retail.

If we receive an invoice from the shipping company for duties/ shipping that exceeds $20, we will pay it & send you an invoice.


Ship to This Address:

Kenji ROI - YOUR NAME

319 W Hastings St #400

Vancouver, BC

V6B 1H6

+1-323-342-5757


Option 2 - We Buy From Amazon US

If inventory is already in Amazon we can purchase it directly then invoice you for the exact amount.

To allow shipping from FBA directly to Canada, simply go to ( Settings >> Fulfillment by Amazon >> Export Settings >> and then choose '' FBA Global Export '').


Please send us the tracking number as soon as you send it, or if you wish to use Option 2 please confirm.


Option 3 - Ship to Our US Warehouse, Then to Canada

If you can't ship direct to Canada, we can buy straight off Amazon, but it will add a little bit more cost since we have to receive it at our US address, then ship across to border to Canada. The entire shipping fee will be about $40 and sent to you in a separate invoice for the exact amount. It may be cheaper to get one sent from your manufacturer in China, but if all inventory is in Amazon FBA warehouses, this is the best option.


Here's the address to ship to:

Danny Carlson c/o - YOUR NAME

13820 NE Airport Way

Suite #K216408

Portland, OR 97251